Welcome to Car Hire East Grinstead. These Terms of Service outline your use of our website and vehicle rental services. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals in East Grinstead are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or at vehicle collection. This document outlines the specific terms, conditions, insurance information, fees, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Rental Requirements in East Grinstead
- To hire a vehicle in East Grinstead, you must be at least 21 years old, though age limits may differ based on the vehicle type, with potential extra fees for drivers under 25. A valid driving licence for the relevant vehicle category is required, held for the duration specified in the Rental Agreement. Additionally, you will need to present valid identification, proof of address, and payment details, including a security deposit. Any further requirements will be outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, over the phone, or directly at our East Grinstead office. A deposit may be necessary to confirm your booking. Full payment, along with a security deposit, is generally required upon vehicle pickup. All prices are displayed in British Pounds (£) and include VAT where relevant. We accept major credit and debit cards, processed securely through trusted payment services.
4. Vehicle Pickup and Drop-off
- At the time of vehicle collection, it is important to conduct a thorough inspection and report any pre-existing damage right away. A vehicle condition report will be prepared and signed by both parties. The vehicle should be returned in the same condition it was collected, aside from normal wear and tear. Any new damage will be evaluated, and charges will be applied as necessary. Please return the vehicle with the same fuel level as it was provided; refueling fees will be charged for lower levels. Late returns may incur additional fees, so please contact us promptly if you anticipate any delays. You will be responsible for any parking fines, traffic violations, or charges incurred during your rental period, along with a small administration fee.
Insurance and Liability Policies
- Basic third-party insurance is included with every rental in East Grinstead. Detailed coverage information and excess amounts can be found in your Rental Agreement. Options for additional insurance may be available to lower your financial liability. Review these carefully, as you will be responsible for damages or loss up to the insurance excess unless further coverage is obtained. Damage resulting from negligence or misuse remains your responsibility, regardless of insurance provisions.
Cancellation Policy
Cancellation and amendment policies differ based on the type of booking and the notice provided. For precise information, please consult your booking confirmation or Rental Agreement. Note that late cancellations or no-shows may incur additional charges that will be reflected in your final billing.
Prohibited Activities in East Grinstead
Prohibited Uses of Rental Vehicle
- The vehicle must not be used for any unlawful activities, including racing or off-roading. It is prohibited to transport hazardous materials or to sub-let the vehicle. Only authorized drivers should operate the vehicle, and driving under the influence of alcohol or drugs is strictly forbidden. Adhering to passenger and weight limits is essential, as is staying within the designated geographical areas.
Breach of these terms may lead to rental cancellation and fees.
Liability Limitations
To the fullest extent allowed by English and Welsh law, Car Hire East Grinstead will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims is limited to the amount paid for the rental in the previous 12 months. This limitation does not apply to liability for death or personal injury arising from negligence or fraud.
9. Local Legal Framework
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.
10. Terms Updates
We may update these Terms at any time. Changes take effect immediately upon posting on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Us in East Grinstead
For inquiries regarding these Terms, reach out to us:
East Grinstead Car Hire Services
East Grinstead, RH19 3BJ, UK
Contact Number::
443332100115